Frequently Asked Questions

ABOUT OUR THEMES

How do I update my theme?

Our team will send out an update when there are new versions of your purchased theme. This email will explain how you can download the latest theme files.

Do your themes includes the original PSD files?

No. By default our themes do not include a PSD file unless specified in the theme description.

How do I get support?

It’s quite easy, just shoot us an email with your theme details and issue, we will help you as soon as possible. For FREE themes, please ask your questions at HelpWP.com.

Can I use a theme for a client’s site?

Yes. Our licenses are truly amazing, this means you are free to do with the themes as you like. You are permitted to use them for personal or commercial sites as well as to install on multiple domains.

Do you offer customization/design services?

No, we do not offer customization or design services. Although, if you have an important project in mind and are interested in our services, just contact us and explain your project.

Do you support the latest version of WordPress?

Yes, we develop our themes to be compatible with the most recent release of WordPress. All themes are reviewed to ensure they work with the latest WordPress updates. Also, each theme page lists the WordPress version the theme was developed and test on.

If I’m not satisfied with my purchase, can I get a refund?

We offer a 30-day no-questions-asked refund policy to all customers. If you are not satisfied with our products for whatever reason, then simply let us know within 30 days of purchase and we’ll refund you immediately.